Returns & Exchanges

At Whitley's Peanut Factory, we take great pride in the quality of our gourmet nuts and confections. If you are not completely satisfied with your order, please contact us within 30 days of receipt so we can make it right.

Return Process

• 1.
  Contact Customer Service

  Reach out to our team via phone or email with your order number and the specific reason for your dissatisfaction.

• 2.
  Quality Assessment

  Provide a brief description or photo of the product issue to help our quality control team prevent future occurrences.

• 3.
  Resolution Selection

  Choose between a full replacement of the item, a store credit, or a refund to your original payment method.

• 4.
  Confirmation

  Once processed, you will receive a confirmation email detailing your refund or the tracking information for your replacement shipment.